Last update: 02/01/2026
This Privacy Policy regulates the processing of personal data collected through this website.
This document has been prepared in accordance with the Regulation (UE) 2016/679 of the European Parliament and the Council, de 27 April 2016 (General Data Protection Regulation – GDPR) and with the Organic Law 3/2018 Protection of Personal Data and guarantee of digital rights (LOPDGDD).
1. Identity of the person responsible for the treatment
Softpar Logic, S.L. (onwards, “Softpar”), NIF: B61319133, home: Madrid Avenue 63, 08227 terrace (Barcelona), Spain and contact email: info@franciskoparejo.com, is responsible for the processing of personal data collected through this website and the different associated contact channels.
Currently the company does not have a Data Protection Officer (DPO), as it is not obliged according to current regulations. Nevertheless, For any question related to data protection you can contact us through the email indicated above..
2. Data we process
Depending on how you interact with the website or our services, we may process the following categories of personal data:
- Identification data: name and surname and NIF/CIF (when necessary for billing)
- Contact details: postal address, email, phone number
- Billing information: Tax data necessary to issue invoices
- Payment method information: transaction identifiers but in no case do we store complete payment card data.
- Data related to the software license: purchased product, software version, purchase date, User ID or computer identifier, activation codes or license records, technical and navigation data, IP address, connection date and time, Source URL, browser user agent, session identifiers. This data is mainly used to ensure the security of the website, prevent improper or fraudulent use and analyze the technical operation of the service.
- Communications data: content of messages sent through forms or email and history of communications with technical support or customer service
3. Treatment purposes
Personal data may be processed for the following purposes:
- Order management and license contracting.
- Process orders placed through the website.
- Manage payment, billing and associated documentation.
- Send purchase confirmations and contract-related communications.
- Software activation and license management
- Generate and manage the electronic license of the acquired software.
- Manage the software activation process.
- Allow, when appropriate, moving the license to other computers using technical identifiers and activation codes.
- Registration of electronic contracting
- Record certain technical data (IP, date, hour, user agent) in order to be able to prove the electronic contracting and the acceptance of the legal conditions.
- Technical support and customer service
- Answer queries, software-related incidents or support requests.
- Manage maintenance contracts, updates or associated services when they exist.
- Compliance with legal obligations
- Comply with tax obligations, accounting and administrative.
- Respond to requirements from competent authorities or security forces and bodies.
- Website security and fraud prevention
- Detect unauthorized access or improper use of the service.
- Protect the integrity of systems and information.
- Commercial communications (only with consent)
- Send information about software updates, new versions or related services, only when the user has given their express consent.
4. Legal basis of treatment
The legal bases that legitimize the processing of personal data are the following:
- Execution of a contract: The processing is necessary for the execution of the software purchase contract or for the provision of associated services., including: order management, billing, license activation, technical support, maintenance or updates.
- Compliance with legal obligations: processing necessary to comply with applicable legal obligations in tax matters, accountant, consumer and other applicable regulations.
- Legitimate interest: Softpar may process certain technical data (as IP address, date, time the user agent) to: ensure website security, prevent fraud or misuse, have evidence of electronic contracting. A balance will always be made between said interest and the rights of the users..
- Consent: The sending of electronic commercial communications will be carried out only when the user has given their express consent.. Consent may be withdrawn at any time without affecting the legality of prior processing..
5. Conservation periods
Personal data will be kept for the time necessary to fulfill the purposes for which they were collected and, later, during the legally required periods. In particular:
- Customer and billing data: They will be kept during the validity of the contractual relationship and subsequently during the periods required by tax and commercial regulations. (usually between 5 Y 6 years).
- Data associated with licenses and activations: They will be kept as long as the license is valid and during the statute of limitations of possible legal liabilities..
- Technical support data: They will be kept as long as necessary to manage incidents or queries and subsequently during the applicable legal deadlines..
- Data for commercial communications: They will be kept until the user withdraws their consent or requests their deletion..
- Technical data and activity records: will be kept for a maximum period of 12 months, unless it is necessary to retain them longer to investigate security incidents.
Once the conservation periods have ended, data will be securely deleted or anonymized.
6. Recipients and data transfers
In general, personal data will not be transferred to third parties, except in the following cases: when there is a legal obligation or when it is necessary for the provision of the contracted service.
In this sense, certain providers may access the data as data processors, such as: web hosting or server providers, payment platforms or gateways, email services, technical support or incident management tools.
The corresponding treatment commission contracts are formalized with all these providers., in accordance with the requirements of data protection regulations.
International data transfers outside the European Economic Area are not planned.. In case it is necessary to carry them out in the future, The appropriate guarantees provided for by the regulations will be adopted, as standard contractual clauses or adequacy decisions.
7. Rights of users
Any person has the right to obtain confirmation as to whether Softpar is processing personal data that concerns them.. In particular, you can exercise the following rights:
- Right of access: know what personal data we process.
- Right to rectification: request correction of inaccurate data.
- Right to erasure: request the deletion of data when it is no longer necessary.
- Right to object: oppose certain treatments.
- Right to limit processing: request that the use of data be restricted in certain circumstances.
- Right to portability: receive the data provided in a structured format or request its transmission to another person in charge.
To exercise these rights you can send a request together with a copy of an identification document to the email address or postal address indicated in the point 1.
In addition, You have the right to file a claim with the competent supervisory authority, the Spanish Data Protection Agency, If you consider that the processing of your personal data does not comply with current regulations.
In the case of commercial communications, You can unsubscribe at any time using the link included in each communication or by contacting us through the indicated email..
8. Data security
Softpar applies appropriate technical and organizational measures to guarantee a level of security appropriate to the risk..
Among other measures, are included: systems access control, use of credentials and authentication, regular backups, server protection, communications encryption using HTTPS protocol, internal procedures aimed at preserving the confidentiality of information.
Nevertheless, It should be noted that no data transmission over the Internet can guarantee absolute security.
9. Third party data
If during the use of the software or in the contracting process you provide personal data of third parties (for example, contact details of collaborators or members of an organization), You guarantee that you have a legitimate basis to communicate said data to Softpar and that you have informed those people of this Privacy Policy.
10. Forms, communications and links
The forms available on the website will include basic information on the processing of personal data and, when necessary, specific boxes to obtain user consent for certain purposes.
This Privacy Policy will be available permanently and easily accessible from any page of the website., usually through the footer.
A simple and free unsubscribe mechanism will always be included in electronic commercial communications..
11.Privacy Policy Update
Softpar reserves the right to modify this Privacy Policy to adapt it to legislative changes., criteria of control authorities or modifications in the data processing carried out.
In the event of significant changes, These may be communicated through the website or by direct communication to users when appropriate..
The date of the last update will always appear at the beginning of this document.
